Get a Tribe Pack for ONLY £1

Train stronger with TRIBE performance nutrition from the highest quality natural ingredients. Sign-up for your first pack at only £1, the TRIBE Pack is a subscription pack of six 100% natural sports nutrition products delivered to your door in a letter box friendly pack so you don’t need to wait in and you don’t even need to collect from reception. Packs are sent on a weekly, fortnightly or monthly basis and you can amend, pause or cancel your subscription at any time. Packs are curated for you to support your personal training needs. They are designed to provide energy and enhance recovery to ensure you get the most out of your training. You can subscribe here.
free nutrition money

Naked Wines FREE £25 Voucher

One of the advantages of living in Du Cane Court is that you don’t need to be home to wait for deliveries as reception will hold onto any parcels for you. This makes getting deliveries of things like boxes of wine much easier and no need to take time off to make sure you don’t miss the delivery slot. So why not join  Naked Wines with a £25 wine voucher, yours to spend on anything you like. There’s no obligation to buy again but you’re signing up to a subscription style account so you will have to be careful to cancel if you don’t want your next box. Their customer service though is excellent so if you do come up against any issues either with your order, delivery or voucher then drop them a line and they will be happy to help.

Get £25 off your first order now with Naked Wines £25 wine voucher

 

free wine money

Du Cane Court on Wikipedia

According to Wikipedia Du Cane Court was a popular place to live for many music hall stars in the 1930s and 1940s and boasted a social club, on the top floor, before the area was converted into flats. Past residents have included the comedian Tommy Trinder. Currently comedian and writer Arthur Smith, the self-styled ‘Bard of Balham’, is a resident.

Read more at wikipedia

Arthur Smith on Balham – Time Out

Comedian, star of TV’s Grumpy Old Men and Balham’s most famous resident, Arthur Smith has graced SW12 with his presence for over 20 years. In July 2008, he recorded a series of comedy and music shows, ‘Arthur Smith’s Balham Bash’, from his flat for BBC Radio 4

Read more at Time Out



29. Water hygiene

Water Hygiene
The water hygiene at DCC is of a good standard and we are keen to keep it that way, as
part of our water management as we are on an open system it is important that residents also understand the importance of carrying out simple water hygiene maintenance within their properties. Please see the steps below that you need to follow,
o Make Sure that all your taps and showers are used at least weekly. If any tap or shower is not used for a week or more (for instances when you are on holiday) then please run these gently for 3 or 4 minutes when you return. Also remember to clean your shower heads.
o Heated towel rails should be left permanently on with the valve fully open at all times, including the Summer. Although this may not be convenient on hot days, leaving the valve open means that hot water flows through the towel rail and prevents any growth of bacteria.
oThermostatic Mixing Valves (TMVs) typically found in modern shower
appliances should be serviced at least annually,
Finally we hope that you will enjoy living at Du Cane Court and please remember that all these arrangements have been made for the benefit of all residents and your cooperation is vital.
Download the full Du Cane Court Guide for owners and tenants October 2015



28. Additional information (council tax, water rates, electricity supply, etc)

ADDITIONAL INFORMATION
Residents are responsible for paying Council Tax, Electricity (for your own use within your flat) & Water Rates. These are not service charge items.
Council Tax-Contact Wandsworth Council directly who will assist you with regards to payments for your council tax.
Tel: O208871 6000 Wandsworth Council The Town Hall Wandsworth High Street London
SW182PU
Electricity Supplier – you are able to choose your own electricity Supplier to provide you with electricity within your own flat. Should you require a meter reading and your meter is not located within your property please speak to reception desk staff who will be able to assist you.
Water Rates – Savings can be achieved on water rates by contacting Thames Water and tell them you want to be transferred to the Assessed Household Charge Tariff.
This is the tariff for people living in properties where they cannot install a meter; it is not possible for individual meters to be installed at Du cane Court.
They will probably send an inspector to see you and he will confirm that a meter cannot be installed. Thames water will then transfer you to the Assessed Household Charge tariff. You may also be able to get a further reduced rate if you are single occupier’.
Contact details for Thames Water Email: [email protected]
By phone 08459200 800, weekdays 8am to 8pm and Saturday 8am to 1pm (Minicom: O84572.00899)
By post: Assessed Household Charge, Thames Water, PO Box 436, Swindon SN38 1TU
Download the full Du Cane Court Guide for owners and tenants October 2015



26. In-house plumber

26.PROCEDURES FOR USING THE IN-HOUSE PLUMBER
The in-house plumber carries out Small works in the building on communal installations and also finds sources of leaks when reported. His services extend to changing washers, clearing blockages and non-major pipe work repairs. Generally these
Services are free but if he is working on an individual pipe or cistern then his materials and time will be charged by the Estate Office to the flat concerned. Any re-charge is then immediately reimbursed to the service charge account.
Individual liability – Pipes Serving one flat are the liability of the flat’s lessee. This includes waste pipes, hot and cold feed pipes from the service duct, plus Stopcocks to sinks, baths and basins, as well as the waste pipes from these fittings. Radiators and their valves are also the lessee’s individual liability.
If you are having any plumbing Works carried out please check with the office and ALWAYS have the stopcocks checked first to ensure they work. Any requests for water shut downs must be notified to the office at least 24hrs in advance. We always try to accommodate requests but no guarantees can be given and there is a charge payable in advance for this service. £15 to shut off one supply either hot or cold or £25 for both hot
& cold.


Radiators Residents should be aware if they are planning to replace their radiators that we are on an open system and that we would advise that you speak with the in-house plumber for advice before changing radiators.
Thermostatic valves can be fitted to radiators undertaken by the in-house plumber only during the period when the heating is shut down, for further advice please contact the
in-house plumber.
In the Event of a leak/Fault
REPORT IMMEDIATELY ALL LEAKS/FAULT TO THE DESK FOR THE EN-HOUSE PLUMBERTO REPORT THESE FAULTS PLEASE ENSURE THAT YOU GO TO
RECEPTION DESK TO CARRY OUT THE FOLLOWING:
1. You must supply brief details of the fault and your flat number
2. A contact number for yourself-This is very important in case we need to
speak to you directly.
3. Access details – Are you going to be at the property if not then we require you
to complete a key permission slip allowing the plumber access.
4. If you are a tenant of the property you must ensure that you have made your landlord/letting agent aware of the problem and please also Supply us with a contact number for them also – without this works can be delayed as we in Some instances require the landlords authority to undertake works if a cost is involved.
Remember we need all the details otherwise failure to supply us with this can greatly delay us being able to assist you quickly.

Download the full Du Cane Court Guide for owners and tenants October 2015



25. Freeholder policy on rent collection

  1. FREEHOLDER POLICY ON RENT COLLECTION
    STATEMENT FROM DORRINGTON BELGRAVIA LIMITED
    Dorrington’s policy is to act as a responsible landlord and to deal fairly with our tenants. Your rent will be requested as defined by your tenancy agreement or rent registration, usually on a calendar month basis in advance. Some rents are payable quarterly. Some rents are paid by standing order.
    We ask our managing agents to submit an initial request for payment, as far as practical, at least ten days before it is due. If rent is unpaid on that date you will be sent a reminder. If your rent is paid by Housing Benefit you must instruct the Housing Benefit Department to pay your rent directly to our managing agents.
    What you need to do – Be aware of the date that your rent is requested and how much you have to pay, and ensure that you pay the rent due to the managing agents. Many tenants find it easier to arrange payments by standing order and we encourage this method.
    Please do not ignore our initial request, the reminder or letters advising you that we intend to take recovery action. Do not arbitrarily withhold your rental payments. If you have a query about your account, raise it in writing with our managing agents, but your payment must be made.
    Non-payment of rent – If your rent is not paid on time we will have to take action. After the managing agents have requested your rent and reminded you of your obligations to pay, you may then be issued with a Statutory Notice advising you of our intention to begin legal proceedings for the recovery of the rent and repossession of your home.
    The Courts can oblige a tenant to pay not only the unpaid rent but also costs in relation to the legal proceedings and interest on the unpaid amount. A court judgement can adversely affect your ability to get credit.
    If you would like to know more about your rights as a residential tenant you can obtain a free leaflet published by the Department of the Environment, Transport and the Regions from DETR Free Literature, PO Box 236, Wetherby LS23 7NB – Tel: 0870 1226 236 Fax 087O 1226 537.
    If you wish to make a complaint or comment on this procedure please write to The Managing Director, Dorrington Belgravia Limited 14 Hans Road London SW3. 1RT Fax 0207.7537611 – Email: [email protected]

Download the full Du Cane Court Guide for owners and tenants October 2015